Monday 25 June 2012

EBay Success Strategy — Keep Customers Happy By Providing Timely Delivery of Products


Most reviews by users in scores of independent blogs have suggested that eSources is a unique supplier directory which features a large database of suppliers, educational material for buyers, market research tools, and many other advantages that online retailers cannot do without.

One of the major complaints against eBayers is that they often do not ship products on time.  This is not really the fault of the retailer, particularly if they are drop shipping products.  Drop shipping involves getting the wholesaler to send the product directly to the customer on behalf of the retailer. If the supplier delays shipping, the customer would receive the product after the due date. 

However, this does not detract from the fact that retailers are often blamed for shipping delays.  This can mean serious trouble to a seller on eBay, because unhappy customers can affect the prospects of your business and will result in your customer base getting depleted in a few short hours.

Avoid Negative Feedback on Shipping

Your only chance to ensure that customers do not complain of shipping delays is to work with a reliable supplier. A reliable supplier offers the following benefits:

  1. They have sufficient quantities of stock. Therefore, you need not worry about the standard “stocks sold out” excuse. To make sure that your supplier is fully armed with the required number of products, you should inform them beforehand when you’re expecting a sudden spurt in sales. An experienced retailer is able to predict fairly accurately when certain products will have greater demand.

  1. The supplier should have a network of logistics and transportation. At the very least, they should use a reliable shipping company. The shipping company should offer cheap shipping rates and it should be able to transport the product safety without delay. If you feel that there are other shipping companies out there that offer cheaper rates, let the supplier know. There are many shipping companies that offer discounts to regular clients and businesses. This will ensure that there are no delays because you overstepped your shipping budget.

Finding suppliers to meet your criteria used to be a very difficult matter. However, when you read reviews of people who use directories such as eSources, this difficulty seems easy enough to be eliminated. You will find many suppliers with good reputation and reliable shipping and delivery mechanisms on this directory site.

It is not surprising that despite some wild rumours of scam, the buyer community has found eSources an admirable directory service to work with. Buyers love the useful and handy tools they find on this site, apart from the database of verified suppliers.

Opportunity for Business Growth

If you are aiming to improve your online business, use this supplier database to discover the best suppliers. You can also read reviews to get insights on how to use eSources to keep yourself informed about auctions and other industry events. If there are products that you cannot find on the site, post a product request and suppliers will contact you with relevant information.

There have been numerous customers who have had excellent experiences in relation to this directory. Most of them had an easy time finding the best suppliers who are verified for authenticity and have track records of transparent dealings. There is no better online resource for buyers but you must try out the site for yourself to know.